Everything from product design and marketing to sales and support is handled by our team at the Head Office at 1/71 Troy Terrace, Jolimont WA 6014.
For our customers in the US or Canada, we charge a flat rate of US$15 for orders up to the value of US$299. We use Standard Australia Post International shipping service to ensure that your order arrives safely. Standard delivery times are between 3 and 10 Business Days, Orders with a total value over US$300 ship for free!
Express shipping options are also available.
Orders in USA and Canada will be shipped via Australia Post International Express. Standard delivery time is usually between 3-5 business days.
An automated email with a delivery confirmation number will be sent for all orders. Please note, in some cases, it may only update once the item has been delivered.
For hygiene reasons, we do not accept returns or exchanges unless the packaging is unopened and the headphones are returned within 20 days of purchase.
Then open the Bluetooth® settings on your smart device and tap the name of the model to connect.
Once fully charged, the light will begin to flash blue. Unplug your headphones and turn them on to connect to your device.
Multipoint is a Bluetooth® technology that allows your Bluetooth® headset to be connected to two Bluetooth® devices at the same time.
When a call comes in, the Bluetooth® headset knows which device is ringing and will connect to the right one automatically.
To use this feature, you must pair with each device you intend to use separately with the pairing instructions above.
Then connect to your first device as normal. Then connect to your second device.
Now you will be able to use both devices.
For example, while listening to music wirelessly on your laptop or tablet, a phone call will automatically be transferred to the same headphones when it rings.
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