Everything from product design and marketing to sales and support is handled by our team at the Head Office at 1/72 Troy Terrace Jolimont WA 6014.
1) MMCX is a coaxial connector, and while it is used for headphones the rotational nature of it creates unwanted wear on the part.
2) If using this style of connector in a stage performance environment – the excess rotation becomes tiresome when a quick insertion is necessary.
For these reasons we created a “notch” in the housing around the connector, and a female impression of this notch on the cable strain relief. This serves to mate the plug with the housing to restrict rotation and therefore reduce wear on the MMCX connector and enable better use of the headphone and cable system.
The MMCX part is generic and while we don’t discourage DIY or 3rd party cables, customers should understand that modification of the cable strain relief to mate with the “notches” on the Audiofly AF160/180 bud housing will be necessary and this may void your warranty.
For our customers in the US or Canada, we charge a flat rate of US$15 for orders up to the value of US$299. We use a Standard Australia Post International shipping service to ensure that your order arrives safely! Standard delivery times are between 3 and 10 Business Days, Orders with a total value over US$300 ship for free!
Express shipping options are also available.
Orders in USA and Canada will be shipped via Australia Post International Express. Standard delivery time is usually between 3-5 business days.
An automated email with a delivery confirmation number will be sent for all orders. Please note, in some cases, it may only update once the item has been delivered.
For hygiene reasons, we do not accept returns or exchanges on In-Ear headphones. The exception to this is if the packaging is unopened and the headphones are returned within 20 days of purchase.
Then open the Bluetooth® settings on your smart device and tap “AF56W” or “AF100W” to connect.
Once fully charged, the light will begin to flash red. Unplug your headphones and turn them on to connect to your device.
Multipoint is a Bluetooth® technology that allows your Bluetooth® headset to be connected to two Bluetooth® devices at the same time.
When a call comes in, the Bluetooth® headset knows which device is ringing and will connect to the right one automatically.
To use this feature, you must pair with each device you intend to use separately with the pairing instructions above.
Then connect to your first device as normal. Then connect to your second device.
Now you will be able to use both devices.
For example, while listening to music wirelessly on your laptop or tablet, a phone call will automatically be transferred to the same headphones when it rings.
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